FAQs

Please read our FAQs page to find out more.

Q1: Can I use this V8-RO800 filter with a VIOMI Vortex 6 model?

No, this filter is exclusively for the VIOMI Vortex 8 (V8) system. Using it with other models is not supported. Please verify your purifier model before buying to ensure it is a V8.

Q2: What factors determine the actual lifespan of the V8-RO800 filter?

While recommended for 36-48 months, its true lifespan depends on your household's daily water usage and local water quality. Higher consumption may require earlier replacement for optimal performance.

Q3: How does the smart reminder system alert me to a needed filter change?

The system provides clear visual cues. You will see orange lights illuminate on the purifier's control panel or the smart faucet's light ring, notifying you about two weeks before a replacement is required.

Q4: What technology does the V8-RO800 filter use for water purification?

It utilizes a powerful three-stage reverse osmosis membrane with 0.0001μm precision. This advanced technology effectively reduces TDS by up to 90.35% and particles by up to 99.94%, ensuring exceptionally clean water.

Q5: What is the first step before attempting to replace the filter?

Safety first. Before you do anything else, you must turn off the purifier's power supply. Afterward, shut off the main water valve and drain any remaining water by opening the faucet.

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