FAQs

Please read our FAQs page to find out more.

Q1: What models is the V6-RO600 filter compatible with?

This filter is exclusively designed for the VIOMI Vortex 6 (V6) reverse osmosiswater purifier. Please verify your purifier model before purchasing to ensure compatibility and proper function.

Q2: How long does the filter last?

The filter has a recommended lifespan of 36 to 48 months. However, the actual duration depends on your daily water consumption and usage frequency. The system will notify you when a replacement is needed.

Q3: Do I need a professional to install the replacement filter?

No, professional help is not required. You can easily replace the filter in just three seconds with a simple twist. Just follow the quick replacement video guide for an effortless installation.

Q4: How will I know when it's time to replace the filter?

Your system features a dual smart reminder. It will alert you with orange lights on the control panel or the smart light ring faucet about 10-15 days before a replacement is due.

Q5: What is the filtration performance of this filter?

This filter uses advanced three-stage reverse osmosis technology. It is certified to remove up to 94.75% of TDS and 99.99% of particles, with a filtration precision of up to 0.0001 μm for cleaner water.

Q6: Is the V6-RO600 filter certified for safety and quality?

Yes, the filter is tested and certified by SGS and NSF372. This ensures it meets high standards for material safety and the effective reduction of contaminants, providing you with safe, clean drinking water.

Q7: What steps should I take before installing the new filter?

Before replacement, first switch off the power to the purifier. Then, shut off the main water valve adapter and open the faucet to drain any residual water from the system to prevent leaks.

Didn’t find your answer?

Don't hestitate to contact us