FAQs

Please read our FAQs page to find out more.

Q1: What system is this filter compatible with?

This filter is exclusively designed for the VIOMI M1 Mineral Reverse Osmosis System. It is crucial to confirm your system's model before purchasing to ensure it fits and functions correctly.

Q2: How often should I replace the filter?

The faucet display and the companion app both show real-time filter life, so you’ll get timely reminders when it’s time to replace.

Q3: Is the installation process difficult?

Installation is designed to be straightforward and tool-free. You can typically replace the filter with a simple twist-and-lock motion, making the process quick and easy for anyone to complete without professional help.

Q4: How can I be sure this is the correct filter?

To ensure compatibility, please check the model name on your Viomi Reverse Osmosis System. This filter is specifically made for the "M1" model and will not fit others, so confirming this detail is important.

Q5: Is this the only filter in the M1 system?

No, this is the main RO filter, but it works with other filters in the M1 system. Each filter has a specific role, and together they provide comprehensive water purification and taste improvement.

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